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PRIVACY POLICY
At OCS, we are committed to protect your privacy. The purpose of
this Privacy Statement is to inform you about OCS's practices relating
to collection, use and disclosure of personal information that
may be provided through access to or use of our websites or shipping
services and related products or that may otherwise be collected by
us.
Personal Information
For the purpose of this Privacy Statement, "personal information"
means information about an identifiable individual, but does not include
the name, title or business address or telephone number of an employee
of an organization.
What Personal Information We Collect and How We Use It
OCS collects and retains information about every shipment we make
so that we can provide you with the services and information
necessary to make shipping the easiest part of your day.
Examples of personal information collected by OCS are:
• contact information (such as name, address, e-mail address
and telephone number in a non-business capacity);
• proof of identity (such as signature and National ID Card
number)
OCS uses your personal information for the following purposes:
• to provide you with timely and reliable services, including
shipping, tracing packages, communicating with you and the intended
recipient of your packages about the status of the shipment, customer
support, account management and billing, verifying credit, customer
authentication and related services;
• to develop and maintain our relationship with you and to communicate
with you;
• to develop and improve our products, services and websites
and to advise you about new products and services that may be of interest
to you;
• to satisfy OCS's legitimate business interests (for example,
conducting market studies and trend analysis and generating aggregate
data and reports which record customer behavior as a whole); and
• to assist law enforcement agencies, to collect outstanding
debts, to protect our business interests and the interests of our
customers, and to generally meet requirements imposed by law.
When We Disclose Your Personal Information
Except with your consent, we will not sell, share, license, trade
or rent your personal information to others.
OCS may disclose personal information to third parties engaged to
assist us in providing services to you or to carry out one or more
of the purposes described above.
OCS reserves the right to co-operate fully with local, provincial,
state and federal officials in any investigation relating to any personal
information (including private electronic communications transmitted
on any OCS website) or any purported unlawful activities.
OCS reserves the right to disclose and/or transfer personal information
to a third party in the event of a proposed or actual sale, merger
or other transfer of the assets or shares of OCS Courier Ltd. or a
division thereof, provided that the third party agrees to adhere to
the principles expressed in this Privacy Statement and the information
does not constitute all or substantially all of the assets being transferred.
Knowledge and Consent
OCS collects personal information about our customers only when our
customers voluntarily provide it.
When personal information is provided to us about the intended recipient
of a shipment, we use that information solely for the purposes of
processing the shipment and, in some cases, to communicate with the
intended recipient to provide information pertaining to the status
of the shipment. We rely on our customers to obtain the intended recipient's
consent to our use of their personal information for these limited
purposes.
The form of consent provided by an individual, including whether it
is express or implied, will largely depend on the sensitivity of the
personal information and the reasonable expectations of the individual
in the circumstances.
We will not, as a condition of the supply of a product or service,
require you to consent to the collection, use or disclosure of information
beyond that required to fulfill the explicitly specified and legitimate
purposes.
How We Protect Your Personal Information
OCS makes all commercially reasonable efforts to ensure that personal
information collected from you is protected against loss and unauthorized
access. Access to your personal information is restricted to selected
OCS employees or representatives. In addition, OCS employs generally
accepted information security techniques, such as firewalls, access
control procedures and cryptography, to protect personal information
against loss and unauthorized access.
While OCS uses commercially reasonable efforts to limit access to
its vehicles and premises to authorized personnel, OCS cannot guarantee
the confidentiality of information that is displayed on any shipment
package or shipment label.
Retention of Your Personal Information
OCS retains your personal information for as long as necessary to
fulfill the purpose for which it was collected and to comply with
applicable laws.
Changes to this Privacy Statement
OCS reserves the right to modify this Privacy Statement at anytime
without notice. The Privacy Statement posted at any time or from time
to time via this website shall be deemed to be the Privacy Statement
then in effect.
Contact Us
In the event that you have any questions about OCS's Privacy Statement
or if you have reason to believe that OCS may have failed to adhere
to this Privacy Statement, you may contact us
Please note that any comments, suggestions or materials provided
to OCS shall be deemed to be of a non-confidential and non-proprietary
nature (becoming the property of OCS upon OCS's receipt of same)
and OCS shall be entitled to use and distribute such comments, suggestions
or materials to any other parties and for any other purposes, including,
but not limited to, developing and marketing products and/or services
incorporating or based on any such comments, suggestions or materials.
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